patient experience, CAHPS, reporting, measurement, reimbursement
Webinar Replay -
Planning and Launching a PFAC
Presented by Allison Chrestensen, Project Coordinator at Duke University Health System; Tiffany Christensen, Performance Improvement Specialist, NC Quality Center; Tanya Lord PhD, MPH, Director of Patient and Family Engagement, Foundation for Healthy Communities
Meet three patient and family engagement experts who will provide you with concrete strategies to design, implement and sustain an effective Patient/Family Advisory Council (PFAC) Program. This webinar provides an overview of the “7 Steps to Sustainability” and offers information on the "nuts and bolts" of creating and developing a PFAC program for those who are just beginning their journey.
Upon purchasing this product you will receive an e-mail with a link to the downloadable webinar recording.
This webinar is approved for one Patient Experience Continuing Education Credit (PXE)