culture, employee engagement, leadership, patient experience, communication
Webinar Replay -
Leading a Five Star Team*
Presented by Dr. Bryan K. Williams, D.M., Chief Service Officer, B.Williams Enterprise, LLC
This session will review the leadership skills and competencies needed to lead a 5-star caliber team. Special emphasis will be placed on proven techniques and processes used by highly effective leaders worldwide. During this session, you will learn how to build a team of highly engaged employees, 11 Non-negotiable of 5-star leaders, becoming a leader that others want to follow and communicating the purpose of each person’s role.
*Part of the 2015 Patient Experience Headliner Webinar Series
Upon purchasing this product you will receive an e-mail with a link to the downloadable webinar recording.
This webinar is approved for one Patient Experience Continuing Education Credit (PXE)