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Patient Experience Conference 2018 - Why Attend?
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April 16-18, 2018 • Hyatt Regency Chicago • Chicago, Illinois

Why Attend

Who should attend?

Patient Experience Conference 2018 is designed for leaders and practitioners who are improving the patient experience with roles in such areas as:

Justification Letter


Customize this letter template to help explain the benefits of attending PX2018 to your leadership team.

  • Executive Leadership
  • Physician/Nurse Leadership
  • Patient Experience/Satisfaction
  • Service Excellence
  • Patient and Family Advocacy
  • Marketing/Community Outreach
  • Quality/Safety
  • Operations
  • HR/Organization Development
  • Clinical Education/Staff Development
  • Patient and Family Advisors

Benefits of Attending

In addition to enjoying inspiring keynotes and networking with other patient experience leaders, participants have the opportunity to customize their learning experience by selecting from breakout sessions focused on different areas of patient experience improvement.

  • Take away proven practices from numerous healthcare settings that you can apply in your own facilities
  • Make lasting connections with peers dedicated to improving the patient experience and build a support network as you tackle this critical issue
  • Take an important step in ensuring that patient experience is not only part of your quality and service agenda, but also is a key business strategy for your organization
  • Discover new ways to exemplify patient experience excellence

What 2017 Conference Attendees Said:

I cannot say enough wonderful remarks about The Beryl Institute conferences. I am energized and ready to promote the most positive patient experience for our guests at our hospital!
- Dawn (Dede) DeVeny, Box Butte General Hospital

Thank you for a wonderful first-time attendee experience. Everyone was so kind and helpful. I learned so much that I can bring back to my peers and my institution to enhance our Patient and Family Experience
- Mary Mazur, Connecticut Children’s Medical Center

Great Experience. Easy to meet people. Breakout sessions - relevant and valuable.
Walter Rojenko, St Joe's Health Centre, Toronto

Everything about the conference was truly amazing. The keynote speakers were great. The breakout sessions were excellent. The love of patients was palpable throughout the entire conference.
- Shirley Hamill, Baystate Medical Center

-The conference gave me a broader view of the patient experience and how we can be all IN to improve that experience. The Beryl Institute strives to give the members and participants of the conference a great experience.
- Virgie Townsend, UAB Patient and Family Advisory Council

I really enjoyed the patient stories. I think hearing scenarios from the patient and understanding things from their perspective was incredibly helpful.
- Kyle Mackey, Heritage Biologics

Thank you so much - the conference exceeded all expectations! It was so wonderful to be surrounded by like-minded people…we're all in this together!
- Jo Gatehouse, Eastern Health

It was AMAZING!!!!!!! I knew I would learn a lot but I didn't realize how much! I met so many amazing, like-minded people, the food was great, the topics were interesting and helpful, and the hotel was perfect. THANK YOU for giving me this opportunity to come and learn so much.
- Megan Taylor, Desert Oasis Healthcare

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092