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On the Road with The Beryl Institute
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The On the Road series shares patient experience journeys from hospitals around the globe. Contact us to inquire about featuring your organization.

Latest On the Road

Experience Excellence Across the Continuum of Care

The New Jewish Home

New York, New York


Our latest On the Road took us to New York to visit an innovator in the long-term care segment of healthcare, The New Jewish Home (TNJH). The richness and breadth of offerings provided in the TNJH system exemplifies how a focus on experience can be a connecting point among distinct efforts. TNJH's efforts to provide “best in class” are not about expensive investments or cumbersome actions, but rather about building on the small things every one of us can do each day to impact the life of the person in front of us, be they a colleague, patient or family member, resident or client.
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