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About Leadership Work Groups Regional Groups Upcoming Events Resources

Register now for upcoming patient advocacy-related webinars, Connection Calls, topic calls and other events.


Connection Call: January 22, 2-3 PM ET
Service Recovery: Keeping It Real (Time)
Guest Expert  Pamela Segura, Director of Patient Relations and Service Excellence, Cook Children’s Healthcare System
Quarterly PAC Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a brief presentation on a pre-announced topic, each call includes time for general discussion on the issues most impacting patient advocates today.

Webinar: May 15, 2-3 PM ET

Millennials + Healthcare: How to Create Synergy within a Four Generational Workforce
Megan Charko MAM | Program Manager, Pediatrics, NRC Health
Let’s face it: Millennials are changing the game. They’re young, hard to define, and many are not playing by traditional healthcare rules. Millennials are also the future of our workforce. So, what are we doing to attract and engage them.

This webinar devotes special attention to a perplexing but important demographic group and in the process uncovers several interesting trends. Join us to gain deep insights into the mysterious Millennial and uncover what makes them unlike any other generation.

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