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Patient Experience Conference 2014 - Overview
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April 7-9, 2014
Swissotel Chicago
Chicago, Illinois
OverviewWhy AttendPre-ConferenceKeynotesProgramHotel/TravelExhibitors


Patient Experience Conference is the premier annual event for professionals passionate about improving the patient experience in healthcare. At this highly interactive conference you will identify strategies and solutions to help your organization create an exceptional patient experience, and build lasting connections with industry leaders. Customize your experience through focused breakout sessions based on your stage of development or area of focus.

> Full Program
Now Available

Schedule at a Glance

Monday, April 7

8:30 AMPre-Conference Workshops
11:15 AMFirst Time Attendee Welcome
1:00 PMWelcome & Conference Overview
2:00 PMKeynote - Bertice Berry
3:15 PMNetworking & Break
3:45 PMBreakout Sessions
5:00 PMProgram Closes for the Day
6:00 PMNetworking Reception & Dinner


Tuesday, April 8

7:30 AMBreakfast
8:30 AMKeynote - Rhonda Anderson
9:45 AMNetworking & Break
10:15 AMBreakout Sessions
11:30 AMLunch
12:30 PMKeynote - Dr. Joseph Michelli
1:45 PMNetworking & Break
2:15 PMBreakout Sessions
3:30 PMNetworking & Break
4:00 PMA Community Dialogue on Improving Patient Experience
5:30 PMSponsor Reception


Wednesday, April 9


7:30 AMBreakfast
8:30 AMBreakout Sessions
9:45 AMNetworking & Break
10:15 AMKeynote - Brian Boyle
12:00 PMConference Closes


> Register Now

Registration Fees:Member


$800 $950

* Members of The Beryl Institute receive $150 off registration. Join today.

Questions about Patient Experience Conference 2014? Contact us at 1.866.465.5824

Patient and Family Participation
The Beryl Institute is committed to including patient and family voices in the dialogue around patient experience efforts. Members of Patient and Family Advisory Committees and/or Epatients are eligible for subsidized conference registration rates. Contact Michelle Garrison for more information at 817.785.5160.

Group Registration
Organizations registering 5 or more people are eligible for a group discount of 10% off of the conference registration cost. Contact Lori Gordon for more information.

Continuing Education
Saint Louis University will provide the CME, CNE and Social Work certificates to attendees meeting requirements. NAHQ is pending review.   > Learn More


> Cancellation Policy


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